Four Levels of Product Detail Factory Sealed: New in box, never used, original product, in original box. We stand behind the listing as described. Being “new”, we have not checked for function / internal damage. You may inspect/test before you leave. No refunds after leaving pick up location, contact manager right away. Appears New: Item appears to be in new condition, not used. They may or may not be in the original box. They should work as expected. You may test your item before you leave, if it does not work, you may return it for full refund BEFORE you leave the pickup location. No refunds after you leave. Open Box: Open Box represents several conditions, such as incomplete, pre-owned, new but not verified for condition, untested, could be fully functioning, or DOA, we have not tested. Please use inspection time to preview and test before you bid. Open Box items may not be returned, sold as is. We highly suggest you preview open box items during our preview hours. Call if you have questions. Damaged: These items have known damage. We will do our best to describe / picture the damage. We don’t test for functionality. These could be items never used / owned, such as a grill that had shipping damage to the lid, but never put together or used. Could be scratch and dent or could be totally broken. We encourage you to preview damaged items during our preview hours. Call if you have questions Damaged items cannot be returned, sold as is. *Any unmarked items will be considered “open box or damaged