Welcome to Big Deal Auctions! We get you the BIG DEAL by providing pricing for the people, by the people. We thank you all so much for bidding with us! We appreciate all of you! By Bidding on Any Big Deal Auctions' Auction, You’re Agreeing to the Following: Standard pick-up times: Mon/Tues/Wed/Thurs 12-6p and Fri 12-5:30p. (Holidays/Weather may affect these hours) If you are unable to pick up your item(s) within the time frame listed please email bigdealauctions.help@gmail.com by 8p.m. on the Sunday after auction close. We will then hold your invoice to be picked up during our standard pick up hours the following week. Items not picked up within this window are forfeited with no refund. ***IMPORTANT*** When picking up at our location: -Please park legally on Agnes Ave or E 14th street. Come into the large garage door located on Agnes Ave. -Bring your printed invoice (or) have your name, bidder ID, number of items bought, and auction close date ready. -If your item is large, more than 50 lbs (or more than you can carry) please bring additional help to load. These items can also be picked up by setting up an appointment with us, outside of pickup hours, so a moving vehicle can pull into the loading dock area. 1.Stock Photos- The use of stock photos does not guarantee the condition of the items, however it gives you an idea of what the product is. Please view pictures and read descriptions. Our team does a great job of notating the quality of items and if they see any damage. If the product looks different than stock photo please go off of the product seen in photos or call/text Riley if you have questions. We do our best to match products with exact stock photos, but we are human and mistakes may happen. 2. Damaged Items- We do our best to describe any damage that we may find. Please view items marked open box/damage during inspection times. We may not document/see all damage to items. 3. . Your card on File will be charged the morning after the auctions closes between 8-10AM. If you are tax exempt, call and notify Riley. An email of your tax exempt form is required before your first visit to Big Deal Auctions (bigdealauctions.help@gmail.com), if you want to qualify for tax exemption. 4. Inspections are appointments only, but are encouraged. To schedule an appointment please call, text, or email. Refund Policy: We guarantee functionality of all factory sealed, appears new, and open box items! Please text or email with refund requests. This guarantee does not extend to missing hardware/parts or cosmetic condition and is for functionality only. Bidders have 48hrs from picking up the item to submit a refund request and 7 days, from when the item is picked up, to return the item. Factory Sealed: New in box, never used, original product, in original box. We stand behind the listing as described. Being “new”, we have not checked for function / internal damage. You may inspect/test before you leave. Eligible to apply for a refund if the item is non-functional. Appears New: Item appears to be in new condition, not used. They may, or may not be in the original box. They should work as expected. We inspect for the following: Does not appear to have been previously used Item is complete enough to run / work as needed Box may be damaged, however, internal contents are functional Eligible to apply for a refund if the item is non-functional Open box: Open Box represents several conditions, such as incomplete, pre-owned, new but not verified for condition. Please use inspection time to preview and test before you bid. We highly suggest you preview open box items during our preview hours. Call if you have questions. We do our best to test every item to see if they power on! Damaged: These items have known damage. We will do our best to describe / picture the damage. We don’t test for functionality. These could be items never used / owned, such as a grill that had shipping damage to the lid, but never put together or used. Could be scratch and dent, or could be totally broken. We encourage you to preview damaged items during our preview hours. Call if you have questions. Damaged items can not be returned, sold as is. Incomplete: These items appear to be missing parts. Please review all photos to determine what is included. If you have questions about if something is missing/included please reach out. Incomplete items are not eligible for refunds. *We do not give refunds for missing hardware To apply for a refund email or text with your name/bidder number, item number, date of auction, and the reason you’re applying for a refund. Refer to the Refund section in our terms for more information. We are not responsible for wrong or mistaken bidding. Please ensure you read the descriptions thoroughly and look at all photos. We use factory and/or stock photos for representation purposes only Handling Surcharge: An automatic $1.00 handling fee will be added to ALL LOT ITEMS won at the end of the auction as an offset due to elevated freight and processing costs.

Pick Up For This Auction is: Mon/Thurs 12-6, F 12-5:30p WE ARE CLOSED 12/24 & 12/25