**Pickup Deadline:** All items must be picked within the posted pickup times - Items not collected by this time are considered forfeit and will be relisted - NO REFUND **Settlement and Pickup Information:** - Invoices not settled by the end of the published loadout will be marked as a "No Show," negatively affecting your bidder account. Please refrain from bidding if you cannot pick up within the posted timeframes. We value your business and appreciate your cooperation. **Return Policy:** All return/refund requests must be emailed to Agent86help@gmail.com before 6:00 pm Friday following the auction close. We do not accept phone calls or text messages; please use email only. When requesting a refund, please attach a PDF copy of your invoice to the email, and specify in the body of the email which lots need returned. This policy is not extended for late pickups. Items must be returned by the 2nd Wednesday following the auction close. Failure To Follow This Policy Will VOID your refund. **Handling Surcharge:** An automatic $1.00 handling fee will be added to all lot items won at the end of the auction to offset elevated freight and processing costs. EMAIL US AT AGENT86HELP@GMAIL.COM TO REQUEST EXTENDED PICKUPS OR REFUND REQUESTS-PHONE CALLS & TEXT MESSAGES ARE NOT ACCEPTED FOR THESE PROCESSES- NO EXCEPTIONS

1 Pickup Option- NO Scheduling Needed Wednesday 11:30 am- 6:00 pm Buyers Are Responsible For Loading From Our Dock High Warehouse- Bring Help- Wednesday Loadout Only Within The Afore Mentioned Timeframe Any Pickups Outside The Posted Timeframes Will Be Charged a $25 Convenience Fee payable By Cash or Venmo Prior To Items Being Released **Pickup Deadline:** All items must be picked within the posted pickup times - Items not collected by this time are considered forfeit and will be relisted - NO REFUND **Settlement and Pickup Information:** - Invoices not settled by the end of the published loadout will be marked as a "No Show," negatively affecting your bidder account. **Emergency/Extended Pickup Requests:** Agent86help@gmail.com before the end of the published loadout timeframe. No phone calls or text messages will be accepted for extended pickup requests. Please note that the refund policy is not extended for late pickups. Please refrain from bidding if you cannot pick up within the posted timeframes. We value your business and appreciate your cooperation. **Return Policy:** All return/refund requests must be emailed to Agent86help@gmail.com before 6:00 pm Friday following the auction close. We do not accept phone calls or text messages; please use email only. When requesting a refund, please attach a PDF copy of your invoice to the email, and specify in the body of the email which lots need returned. This policy is not extended for late pickups. Items must be returned by the 2nd Wednesday following the auction close. Failure To Follow This Policy Will VOID your refund. **Handling Surcharge:** An automatic $1.00 handling fee will be added to all lot items won at the end of the auction to offset elevated freight and processing costs. EMAIL US AT AGENT86HELP@GMAIL.COM TO REQUEST EXTENDED PICKUPS OR REFUND REQUESTS-PHONE CALLS & TEXT MESSAGES ARE NOT ACCEPTED FOR THESE PROCESSES- NO EXCEPTIONS