Registration: Welcome to CTBIDS! If you are new to our site, you will need to register to place a bid. To register, click the Registration button in the menu bar at the top and type in all required information. Then you may sign in and bid. If you have any difficulty registering, logging in, or placing a bid, please contact the site administrator at CTBIDSHelp@caringtransitions.com or call 844-4BIDHELP (844-424-3435). For all other questions feel free to contact Barb Bloxom at bbloxom@caringtransitions.com, or call her at (714) 244-8648.
Bidding: You must be signed in to your account to place a bid. Our auction site is designed to replicate a live auction. When bids are placed near the close of an item, extra time is added to allow all bidders a chance to win the item. If identical bids are placed on an item, the first person to place their bid will be awarded the item if it is the high bid. Don't forget that you can place a maximum bid and the system will bid automatically and incrementally for you up to your maximum.
Payment: Payment is due upon receipt of invoice and must be paid by July 5 th at NOON PDT. To pay your invoice, log into your account on CTBIDS and locate your unpaid invoice under the My Account screen. Click "checkout". Then click the button at the top to pay via PayPal. You may pay with a PayPal account or with a debit/credit card as a PayPal guest. Please do NOT pay with a linked checking account, "eCheck," or money loaded into your account, as those methods of payment can delay the processing of funds past our payment deadline. *If you do not receive a copy of your invoice, please follow the payment instructions above to access and pay your invoice.
Pick-up: Thursday July 6 from 4 pm to 6 pm. The full address for pick-up will be on winning bidders' invoices. You MUST bring all necessary help, vehicles, materials, etc. for lifting and loading won items. Staff is not authorized to assist at pick-ups.
Shipping: Shipping is available on select items only (no rugs, furniture, or large items) at buyer's request and expense. Please see our Terms & Conditions on the listing below.
We will begin the shipping process on the day of pickup. We will have a shipping invoice sent out within seven (7) days from the day of pick up. Invoices are sent via PayPal to the email linked to your CTBIDS account. If you have not received a shipping invoice within those seven days, it is your responsibility to reach out to bbloxom@caringtransitions.com or call (714) 244-8648 for further information. You will have 10 days to pay your shipping invoice from its sent date. After 10 days of nonpayment of your shipping invoice, your items will be deemed abandoned and you forfeit those items.
Terms: All items are sold AS IS WHERE IS. No refunds or returns. All sales are final. Placing a bid is an agreement to purchase and a winning bid is a contract between you and the seller. All items not picked up during the scheduled pick-up time will be considered abandoned and will be donated or resold with no refund. Non-payment of your invoice by the payment deadline or non-attendance at the pick-up may result in bidder account suspension. For full Terms & Conditions, please see the listing below.